FIRST VISIT
Know what to expect before you walk through the door.
Your first appointment is designed to feel unhurried and conversational, with time dedicated to understanding your needs. We take a full history, assess how you move, explain what we find, and agree on a plan together before any hands-on treatment begins.
You will receive a detailed email:
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Located inside the lower level of Union Station (Via Rail)
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Identifying where to park (QR code available in waiting area)
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Park in the North side parking lot in Indigo public stalls (corner of York/Main)
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A code for door entry once inside vestibule (door on right side of vestibule)
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Take the elevator to the Lower Level (LL) then follow the signs down the hall.
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An Intake form to be filled-out in your welcome email.
Osteopathy
Osteopathy is a hands-on approach to healthcare that focuses on understanding how the body's structure and function work together. Through a detailed assessment and gentle manual techniques, osteopathic treatment aims to identify and address patterns of restriction that may contribute to pain, reduced mobility, or impaired function. Every treatment is individualized, supporting the body's natural ability to adapt, recover, and move with greater ease.
Massage Therapy
Massage therapy combines evidence-informed assessment with skilled hands-on treatment to help reduce pain, relieve muscle tension, improve mobility, and support recovery from injury or everyday physical demands. Whether your goal is rehabilitation, stress reduction, or maintaining an active lifestyle, treatment is tailored to your individual needs to promote lasting health and well-being.
Physiotherapy
Physiotherapy helps restore movement, improve strength, and reduce pain through a comprehensive assessment and personalized rehabilitation plan. Using a combination of manual therapy, therapeutic exercise, education, and evidence-based treatment strategies, physiotherapy addresses the root cause of injury while helping you return to the activities that matter most with confidence and resilience.
FREQUENTLY ASKED
Questions new patients ask
NEW INJURY GUIDANCE
PEACE & LOVE
If you have experienced a new injury, a new standard rule of thumb is to the following acronym PEACE and LOVE.
PEACE
FIRST 1-3 DAYS
P — Protection
Protect the injured tissue from further damage for the first 1–3 days, but avoid complete immobilization unless medically necessary.
E — Elevation
Elevate the injured limb above heart level when practical to help limit excessive swelling.
A — Avoid anti-inflammatories
Routine use of NSAIDs is discouraged immediately after many soft tissue injuries because inflammation contributes to tissue repair. Evidence is mixed, but many clinicians now avoid automatically suppressing inflammation.
C — Compression
Use an elastic wrap or compression sleeve to help manage swelling and provide comfort.
E — Education
Tissue healing takes time. Passive treatments alone are unlikely to accelerate recovery; an active rehabilitation plan is usually more effective.
LOVE
AFTER FIRST FEW DAYS
L — Load
Begin gradually loading the injured tissue within pain tolerance. Progressive loading stimulates healing and restores tissue capacity.
O — Optimism
Psychological factors matter. Confidence and positive expectations are associated with better recovery outcomes.
V — Vascularization
Introduce pain-free cardiovascular activity — walking, cycling, swimming — as appropriate to improve circulation and recovery.
E — Exercise
Progressively restore range of motion, strength, balance, coordination and functional movement.
READY TO BEGIN
Book your first appointment
Choose the service and time that suit you. If you are unsure which discipline fits your concern, email hello@kovacare.ca and we will point you in the right direction.